Shipping policy

Delivery within UK

FREE UK Delivery - Orders Over £150. Orders under £150 will be charged a flat fee of £4.50.

Orders totalling £150 or more will be sent free of charge. Deliveries are sent via Royal Mail on a tracked service for delivery in approx 5 business days.

NEXT DAY Delivery

A next day UK delivery service (Monday to Friday only) is available to UK mainland* addresses for £6.50. Next Day orders must be received by 2:00pm and will be delivered the next working day.

Next Day delivery orders placed over the weekend will be processed on the next working day. (NB. Next Day service does not deliver on Bank Holidays - the earliest you will receive your order is Tuesday).

Please note, Next Day delivery service requires someone to be present in order to sign for your parcel.

* Unfortunately, we cannot offer Next Day or Saturday delivery to customers living in the Channel Islands, Isle of Man, Isle of White, Isle of Sheppey, Northern Ireland and the Scottish Highlands. Please therefore allow at least 2 days for your parcels to arrive.

REST OF WORLD

International costs & delivery 

Shipping times are dependent on location and will be calculated at checkout.

For delivery times, a tracking reference will be emailed once your order is dispatched.

** We cannot guarantee that your shipment won't be delayed with your local Customs Office. Please also note that the recipient is solely responsible for payment of any tax, customs/ brokerage fees or import duties, if any. **

 

Delivery

+ We now collect EU TAX on orders being delivered to Countries within the European Union, so you don't have to pay this.

+ Since the 1st January 2021, if your order is being delivered to any EU country, it may be liable for Custom Duty. These fees are the responsibility of the purchaser and are non-refundable. 

+ You will pay any additional fees directly to the carrier.

+ Orders with multiple items may be dispatched in separate parcels. You will only be charged one delivery fee; however and duties are charged upon delivery of each item.

+ Failure to pay this additional duty will result in your parcel being returned to us.

+ Please speak to your local Customs Office if you have any queries regarding this.